Corporate Governance

A company's contribution to Sustainability is largely determined by the values it lives by in its Corporate Governance. Consistent ethical action, starting at the top of the company, encourages all stakeholders and partners to strive for sustainability goals. The pursuit of excellence, which underlies all corporate success, is also directed towards achieving our Environmental Social Governance goals. Our value framework goes beyond legal regulations, it is based on the principles of personal integrity, family togetherness, willingness to learn and entrepreneurial spirit. As a corporate citizen, we are committed to all ethical business values around the world and consistently align our actions accordingly.

 

Code of conduct

Röhlig's corporate culture has developed on the basis of values and principles since the company was founded in 1852. Every employee embodies this culture and contributes to its continuation in the future by acting responsibly and ethically. Our Code of Conduct is both an expression of appreciation and an incentive to see and accept one's individual responsibility in the workplace. Personal integrity is the basis for this. It promotes trusting business partnerships and a positive working atmosphere. It starts with external appearance and professional manners and continues with respectful interaction without discrimination, belittling or even harassment. Similarly, we expect the highest integrity from our employees with regard to bribery, confidentiality and conflicts of interest. This standard also and especially applies to the members of the Röhlig Global Executive Board, who set a good example.

 

Compliance

The Compliance Management System at Röhlig comprises in rules, standards and processes which are intended to ensure compliance with legal regulations and guidelines within the Group.
The focus here is on a value and risk-oriented approach; Our Compliance Management System serves to ensure that we behave correctly and that our mandate to act is socially legitimate.
Compliance is anchored at all levels throughout the Group and the adherence with the Röhlig Code of Conduct and its policies and practices is fundamental to Röhlig’s delivery of sustainable value and promoting a long-term success of the organization.

 

Quality Management

As a global logistics service provider, we combine standardised offers with specialised local services. Our structure as a family-owned company allows us a high degree of agility and flexibility in order to always offer our customers top solutions, even at short notice. For us, quality management means subjecting all business areas to a continuous improvement process. Our management system for quality is the basis for ensuring that this endeavour continues.

The focus is on excellence in four areas:

Service: With the customer as the starting point for shaping our offerings, we enable a positive customer experience in tandem with process efficiency.

Products: We align customer needs with strategic planning and governance principles to deliver market-driven offerings that meet our high standards for innovation and sustainability.

Organisation: Highly skilled and experienced teams are empowered by the ideal working environment to deliver top performance for the client on the ground. Talent development, entrepreneurship and open communication are the basis for best practice at every Röhlig location.

Digital: Information technologies have become the central backbone for internal company processes, customer communication and services. Continuous further development of the existing and the development of new digital services allow the optimisation and automation of company processes and attractive added value for the customer through excellent digital products.

 

Code of Ethics

Our ethical principles are not only the basis for individual employee behaviour, but also guide our business conduct as a whole. All Röhlig business activities are righteous, fair and ethical. Applicable law is followed without compromise. As far as possible, we promote humane working conditions, health and education, and fair trade relations between Röhlig and its representatives, customers and suppliers. Röhlig will not tolerate any deviations in the form of unethical behaviour or illegal activities. This includes in particular child labour, corruption, discrimination and the endangering of occupational safety. We actively encourage our employees to report any violations of our Code of Ethics. For this purpose, we have set up our own whistleblowing hotline. Reports in good conscience do not have to fear any consequences, but willful misinformation with damaging intent very much does.

 

Our values: Truly Reliable, Forward Thinking, Eager for More

Our way of working is characterisedby these three corporate values. Even and especially as a company with a long tradition, we always look to the future and question our daily actions to see how they can be improved. Out-of-the-box thinking is encouraged, as this is the basis for all innovations. Entrepreneurship means fully identifying with one's work and its results and always being ready to ensure the customer's full satisfaction. The basis for this is a working environment at Röhlig that tolerates mistakes and sees them as an unavoidable intermediate step in the pursuit of excellence. We value our employees' share in the company's success and reflect this back with corresponding appreciation.

 

Truly Reliable

We are there for our clients, employees, and partners in good and bad times. We keep our promises and can be relied upon.

 

Forward Thinking

Speed, flexibility and transparency are the key to deliver the best solution possible. We use our know-ledge to initiate progress, spark ideas and ultimately drive results.

 

Eager for More

With a hungry mindset and  entrepreneurial spirit, we always go the extra mile and give our utmost for the satisfaction of our clients.​

 

QUALITY POLICY

We are a global service provider for Air Freight, Sea Freight, Rail, Project and associated logistics services.
Our strength lies in the agility of a family-owned business, experienced network around the world, providing a range of standardised products and specialised local services combined with high flexibility.

Our Vision is: “to be a top solutions provider combining logistic products beyond classic freight forwarding.”

At Röhlig, “Quality” is our commitment to excellence that extends throughout all areas of our business, ensuring our staff and partners are involved in contributing towards the continuous enhancement of Quality and prioritising excellence which we have defined as:

 

Service excellence based on a strong customer focus to deliver a positive customer experience, whilst combining high quality through process efficiency and measurable data quality.

Product excellence integrates customer requirements with strategic planning and solid governance, ensuring that we deliver the best possible solutions. Our holistic approach drives process management to ensure the integrity of our performance while handling market demands for innovative and sustainable products.

Organisational excellence relies on highly experienced and qualified global teams, strong partners with local market knowledge and expertise, enabling best practices and a working environment that drives the spirit of entrepreneurship, talent development and open communication.

Digital excellence is our strategic focus on developing technological innovations and advancements in digital services, with high-level process efficiency through automation and controls.

Our Management System is a long-term commitment and a strategic tool assisting us in maintaining Röhlig’s continued Quality excellence