Branch Manager

Location: India  (Tuticorin)
Subsidiary: Rohlig Logistics India Pvt Ltd 
Country: India
Start: Asap    
 

Responsibilities

  • Management of staff
    • Inform staff appropriately and transparently regarding branch and company strategy and policy
    • Provide guidance to staff with regard to performance expected and establish smart targets and key performance indicators in line with the branch and company strategy
    • Conduct regular performance reviews in order to evaluate performance and results, recognize strengths and weaknesses among staff members and initiate training measures to support skills development in consultation with HR
    • Support staff to maintain a healthy work-life-balance
    • Coach and mentor potential/future talent within the branch team and plan succession within the branch in consultation with HR
    • Promote cross-functional cooperation and information flow with other business units
       
  • Ensure operational excellence of the branch and customer retention
    • Implement the defined operative procedures and standards incl. data quality standards and system usage and monitor work flows to ensure accurate operational processes
    • Drive a customer service culture, ensuring clients enquiries or queries are responded to in a timely and appropriate manner and initiate actions to ensure that service levels are delivered as promised to the customer
    • Implement the global/national procurement strategies locally and manage local procurement if applicable in consultation with national product & procurement
    • Identify weaknesses and implement measures for process improvements
    • Liaise with suppliers and overseas offices/ agents in order to ensure customer satisfaction
    • Support and give input regarding the development of national/global guidelines and standards 
    • Ensure compliance with the relevant regulations and standards and act as role model to subordinates
       
  • Strategic Business Development
    • Active sales development of top branch customers, as well as perform sales activities on silver/gold/platinum pipelines
    • Continuously analyse competitor activities and local industry trends and attend local industry-related functions
    • Develop business plan for the branch in conjunction with the team and provide prepared information for investment decisions to management
    • Positively contribute towards global company initiatives, support implementation and lead required change management initiatives
       
  • Develop and control budget
    • Plan and forecast annual budget using established indicators and tools appropriately
    • Review and monitor budget against branch P&L on a monthly basis, create action plan in case of deviation 
    • Perform vendor price review on local suppliers, striving to reduce cost year on 
    • Ensure timely closing of files and delivery of all accounting relevant information to finance department
    • Manage profitability of files and look at bottom-line results effects

•    Manage the office facilities, ensure the necessary working equipment as well as a modern work environment and ensure Health & Safety standards are followed
 

Skills required

  • Personality: passionate, empathetic, decisive, humble, willing to listen, reflect, learn and grow, courageous, ethical, inspiring, resilient, creative, can do attitude, balances power and responsibility, reliable, accountable, visionary
  • Leadership and Social Skills: Ability to: Set goals, encourage people to develop themselves, acknowledge effort & achievement, respect & manage different characters & cultures, deal effectively with conflicts, build & develop teams, constructively interact in teams, ask questions & listen in order to find solutions, identify & select people fitting the profile, inform others appropriately, network, trust in people
  • Entrepreneurial capability: Ability to: Spot & seize opportunities, inspire & convince others, focus on customers, act cost conscious, think strategically & appreciate long-term development, show holistic & corporate approach, go into detail when necessary, negotiate
  • Functional& general competence: Able to deal with complexity, applicable functional expertise, required language skills, good understanding of finance, readiness to learn, digital affinity
  • Professional experience: Strong logistics and freight services and operations experience; …years of working experience in the …(country, region) area
  • Education certification: Degree in related business field of transport logistics, supply chain logistics or business administration.

 

What you can expect?

In India, our team of 100 experts provides its services from 14 locations. Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.    


Our benefits

  • On job training
  • 5-days work
  • We offer a competitive remuneration package which includes allowance and attractive Sales incentive for successful candidate.

 

We look forward to meeting you!

Your contact person:
Judith Antao
Head - HR

Rohlig India Private Limited
Office # 608 & 609, Tower D, Times Square Building, Andheri Kurla Road, Marol, Anderi East, Mumbai - 400059
India

judith.antao@rohlig.com