Ocean Export Operations

Location: Houston, TX

Hybrid work Schedule
Subsidiary: Rohlig USA
Country: United States
Start: ASAP

 

Assist management in achieving the stated branch goals in line with the company policy and established procedures including, but not limited to, increasing company profit. Co-ordinate the activities and ensure expeditious delivery of Ocean Export consignments in a timely manner to customers, as per customer orders and prescribed quality standards using discretion and independent judgment to increase margin on each shipment. 

Responsibilities

  • Increasing Branch Profits
    • Utilize discretion and independent judgment to engage vendors to increase margin on each shipment. 
    • Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment. 
    • Discretion to engage vendors. 
    • Management of vendors. 
    • Negotiate rates with shipping vendors. 
    • Employee profit and loss on each shipment will be analyzed. 
    • Overall management of desk to maximize profit. 
  • Coordinating Operations for Seafreight Exports
    • Ensure customer support documentation is available and correct. 
    • Book freight with carriers and consolidators and obtaining freight rates. 
    • Arrange pick up and on behalf of the client/agent as required. 
    • Registration of shipments. 
    • Accurate completion of Bills of Lading. 
    • Operating customs exit systems, ensuring relevant input data is recorded for obtaining E.C.N clearance. 
    • Report to customs where relevant. 
    • Ensure timely delivery to carrier’s consolidators, packing depots, costing invoicing and collection of correct charges. 
    • Ensure compliance with all regulations prescribed by USA customs & FMC. 
    Client and Supplier Management
    • Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance. 
    • Regularly reviews reports in order to refine and improve services to the customer. 
    • Review quotes and records rates to clients and prospective clients. 
    • Manages allocated customers using established tools (e.g activity reports) with a view to achieving and exceeding targets. 
    • Traces orders and ensures that information affecting arrival or dispatch is communicated to customers (internally and externally) or their agents. 
    • Keep in touch with competitor activities and industry trends, attends industry related functions and seminars when required. 
    • Deploys information about all contract with customer and supplies to all parties. 
    Financial and Accounting Functions
    • Resolves export accounting issues related to on forwarding cost/payment, overseas invoicing, free domicile. 
    • Process sea freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment and providing any supporting documentation for overdue payments. 
    • Ensures the department (cost center) achieves it financial and quality objectives. 

 

Skills required

  • High school graduate or qualification preferred 
  • Knowledge of related computer applications 
  • Familiar with basic freight forwarding procedures 
  • Globally awareness of country geography 
  • Two years of previous related experience required 
  • Demonstrated customer services skills 
  • Superb administration skills 
  • Attention to detail and accuracy 
  • Well organized and a problem solver 
  • Able to work under pressure and meet deadlines 
  • Shows resilience while staying calm under pressure 
  • Customer focused and well organized Communication skills are clear and concise 
  • Shows initiative and drive 
  • Team orientated 

 

What you can expect?

Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.


Our benefits

As a family-owned business we strive to be employee orientated and offer a comprehensive benefits package with a focus on your wellbeing.

  • This package includes full health insurance (medical, dental, and vision), life insurance, disability, and pet insurance.
  • Röhlig offers competitive compensation, 401k with employer match, PTO (you even get your birthday off too!), and a highly dynamic global work environment.

 

We look forward to meeting you!

Your contact

Mark Aulisio
Recruiter
Rohlig USA, LLC | 1601 Estes Avenue | Elk Grove Village IL 600007
1743 Linneman Rd. Mount Prospect, IL 60056

Telephone: 224-563-3240
mark.aulisio@rohlig.com