We would like to acknowledge recent service challenges ex Los Angeles due to our 3rd party warehouse provider combined with peak season space restrictions.
With continuous improvement in mind, we have rectified this issue by appointing a new LA warehouse provider and are pleased to announce details as below:
For all air export cargo destined to Australia and New Zealand please arrange delivery to:
5341 W 104th STREET
LOS ANGELES, CA 90045
Receiving hours: Monday-Friday 8AM to 8PM
Attention: Rohlig USA
**Shipment number must be mentioned on the bill of lading or cargo will be rejected
Our new LA Warehouse facility gives us the ability to better optimise our Qantas consolidations, allowing for more consistent arrival times from Los Angeles, which have been compromised during this peak season.
We would like to thank you for your continued business. Please be assured of our commitment to continue to bring value to your business and return our LA service levels to previous highs.