Team Leader Sea Freight Import
Location: Antwerp
Subsidiary: Rohlig Belgium nv
Country: Belgium
Start: ASAP
Your role : End-to-end responsibility for sea freight import process - efficiency & quality
Responsibilities
- Receipt of pre-alerts from export country within required Global Business Objective.
- Ensuring consol and shipment is registered in the operational system.
- Ensures if cargo is hazardous that systems and documents are completely correctly and all stakeholders are advised of the hazardous nature.
- Send import pre-alerts to consignee and external brokers If applicable.
- Initiates tracking/tracing of cargo and reporting to stakeholders of any missing/delayed cargo.
- Solving problems, as quickly and efficiently as possible, while reporting any discrepancies and customer complaints as Service Exception Reports with a view to preventing recurrence.
- Report Import Cargo arrival to Customs as required by local legislative requirements.
- Liaise with Carrier upon arrival; collect relevant shipping documents scanning them into eDocs in EDI.
- Liaising with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaising with seafreight manager and/or colleagues on matters, keeping him/her informed where necessary.
- Expedites Import clearance (Customs, Quarantine, MAF etc ) clearance (where required) in line with local legislative requirements.
- Handling ICS2 filings.
- Ensure customer and agent invoicing and financial cost processing (local, overseas, commissions), are completed within the required time frames and in accordance with the company’s Global business objectives.
- Where delivery is required provide complete and necessary information to internal/external suppliers to arrange timely movement of cargo.
- Where required arrange movement of cargo back to warehouse for deconsolidation.
- Handling Claims and Cargo discrepancies per prescribed procedures QP 300.
- Ensure Cargo consigned to bank or cargo subject to Original Bill of landing is released only when the required documentation is obtained and is in our possession.
- Adheres to Global process standards in their daily work to ensure they deliver a high quality customer experience to all customers, internal & external.
- Ensures that in their daily work system usage is optimized in order to increase the productivity and efficiency.
- Adheres to minimum quality management standard to which the company is committed (currently ISO 9001:2015) and ensures all work carried out is compliant with pertinent regulatory/compliance requirements.
- Adhere to the company procedures regarding workplace health & safety.
Skills required
- In Depth Knowledge of Import operations
- Good geographical knowledge
- Knowledge of claims handling procedures
- Excellent oral and written communication skills
- High level of accuracy
- Highly motivated
- Enjoys working as part of a team
- Good user knowledge of MS Office, Experience in Cargosoft/EDI
What you can expect
Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Our benefits
- Additional leave
- Company computer
- Meal vouchers
- Eco vouchers
- Hospitalization insurance
- Group insurance
- Personal development
We look forward to meeting you!
Your contact
Chantal Vermeulen
HR Coordinator
Röhlig Belgium
Noorderlaan 147, 2030 Antwerp
Belgium
Hr.be@rohlig.com