SEA/AIR Import operations & Customer service

Location: Bologna
Subsidiary: Röhlig Italy S.p.A.
Country: Italy
Start: asap
 

Arrange the shipments, import sea and air, from the pick up until the invoicing to final customer.  

 

Responsibilities

  • Shipment process
  • Make contact with the origin office to arrange the shipment
  • Follow up the shipment during the journey
  • Keep the customer updated and follow up with them for customs and delivery
  • Relationship with customer
  • Establish a relationship with customer and became the point of contact for them
  • Reporting activity
  • Assists the BDM, BM in customers meeting both online and in person

 

Skills required

  • Deep knowledge of freight forwarding operational processes, min. 5 years of experience
  • Good communication and interpersonal skills with the ability to find efficient solutions for the customer
  • Customer service driven attitude,
  • Ability to communicate effectively in English/Italian, both verbally and in writing 

 

What you can expect

In Rohlig Italia, our team of 50 experts provides its services from 4 locations. Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.           

 

Your benefits

  • Flat hierarchies, flexibility, Hybrid remote job model.
  • Lunch ticket.
  • Employee lunch / dinner together and periodic buy food for staff
  • Flexible working time
  • Free parking for Employees cars 
  • Health insurance as per contract
  • A pleasant and friendly work environment. Considerable opportunities for personal development and long-term career planning will be the foundation of success.

 

We look forward to meeting you!

Your contact

Ximena Bogialli
HR Coordinator Spain & Italy

ximena.bogialli@rohlig.com