Ocean Exports

Location: Elk Grove Village, IL; San Francisco, CA
Subsidiary: Röhlig USA, LLC
Country: United States
Start: asap



Increasing Branch Profits

  • Utilize discretion and independent judgment to engage vendors to increase margin on each shipment
  • Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment
  • Discretion to engage vendors
  • Management of vendors
  • Negotiate rates with shipping vendors
  • Employee profit and loss on each shipment will be analyzed
  • Overall management of desk to maximize profit

Coordination Operations for Seafreight Exports

  • Ensure customer support documentation is available and correct
  • Book freight with carriers and consolidators and obtaining freight rates
  • Arrange pick up and on behalf of the client/agent as required
  • Registration of shipments
  • Accurate completion of Bills of Lading
  • Operating customs exit systems, ensuring relevant input data is recorded for obtaining E.C.N clearance
  • Report to customs where relevant
  • Ensure timely delivery to carrier’s consolidators, packing depots, costing invoicing and collection of correct charges
  • Ensure compliance with all regulations prescribed by USA customs & FMC

Client and Supplier Management

  • Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance
  • Regularly reviews reports in order to refine and improve services to the customer
  • Review quotes and records rates to clients and prospective clients
  • Manages allocated customers using established tools (e.g activity reports) with a view to achieving and exceeding targets
  • Traces orders and ensures that information affecting arrival or dispatch is communicated to customers (internally and externally) or their agents
  • Keep in touch with competitor activities and industry trends, attends industry related functions and seminars when required
  • Deploys information about all contract with customer and supplies to all parties

Financial and Accounting Functions

  • Resolves export accounting issues related to on forwarding cost/payment, overseas invoicing, free domicile
  • Process sea freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment and providing any supporting documentation for overdue payments
  • Ensures the department (cost center) achieves it financial and quality objectives


Skills required

  • High school graduate or qualification preferred
  • Knowledge of related computer applications
  • Familiar with basic freight forwarding procedures
  • Globally awareness of country geography
  • Two years of previous related experience required
  • Demonstrated customer services skills
  • Superb administration skills
  • Attention to detail and accuracy
  • Well organized and a problem solver
  • Able to work under pressure and meet deadlines
  • Shows resilience while staying calm under pressure
  • Customer focused and well organized Communication skills are clear and concise
  • Shows initiative and drive
  • Team orientated


What you can expect?

Play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

If you are interested in this position, please send your resume and motivation letter to:


Mrs. Kim Keck
Human Resources Manager

Rohlig USA, LLC | 1601 Estes Avenue | Elk Grove Village IL 600007
United States