Update on Covid-19 outbreak and changes to daily business
*Latest news are marked with asterisks*
Dear valued customer,
As a global company we are continuously monitoring the Covid-19 situation. Our aim is to keep you updated as good as possible.
All our offices are up and running and many of our employees are working remotely and ensure continued services.
To find out about the latest developments regarding the impact of Covid-19 on local logistics, please contact your local Röhlig representative.
You find relevant information regarding the APAC countries on our Röhlig WeChat account in both Chinese and English on a daily basis. The page is accessible on any browser.
Alternative transport solutions
Express LCL Service (Europe to USA)
Rail Solution (Asia > Europe > Asia)
Sea-Air Solution (from Asia to Europe/USA)
Preventive health measures
The safety and health of our customers and employees remains our greatest concern. We have activated preventive measures, like working from home and quarantine for safety reasons where mandated. Our contingency plan ensures the continuation of our services to our customers and the protection of the health of our employees.
Due to these measures, we are able to attend to all correspondence during this difficult times and provide the needed service to customers.
General information
We recommend to ask shippers to check the availability and readiness of their customers to receive shipments during business hours, before handing shipments over to us. Shipments which cannot be delivered due to absent consignees will be returned to shippers at their cost. In case shippers are not able to receive these returned shipments, storage cost will apply. In case of pick-up orders customers also need to ensure readiness of their pick-up addresses. If this is not given, cost of the pick-up attempts will be charged.
Unforeseeable effects cannot be precluded, this includes, but is not limited to, potentially exceeding deadlines within the scope of our contractual performance.
No liability is accepted based on the above or for any information made available.
Contact us
Please do not hesitate to contact your local Röhlig representative in case of any further queries.
Thank you for your understanding and support.
DISCLAIMER - All information is provided in good faith for guidance and reference purposes only. It is of a general informational nature, and Röhlig Logistics GmbH & Co. KG takes no legal responsibility for the accuracy of the information provided via this document. Röhlig Logistics GmbH & Co. KG makes no representation as to the accuracy or completeness of any of the information contained herein and accepts no liability for any loss arising from the use of the information provided.
