SEA/AIR Import operations & Customer service
Location: Bologna
Subsidiary: Röhlig Italy S.p.A.
Country: Italy
Start: asap
Arrange the shipments, import sea and air, from the pick up until the invoicing to final customer.
Responsibilities
- Shipment process
- Make contact with the origin office to arrange the shipment
- Follow up the shipment during the journey
- Keep the customer updated and follow up with them for customs and delivery
- Relationship with customer
- Establish a relationship with customer and became the point of contact for them
- Reporting activity
- Assists the BDM, BM in customers meeting both online and in person
Skills required
- Deep knowledge of freight forwarding operational processes, min. 5 years of experience
- Good communication and interpersonal skills with the ability to find efficient solutions for the customer
- Customer service driven attitude,
- Ability to communicate effectively in English/Italian, both verbally and in writing
What you can expect
In Rohlig Italia, our team of 50 experts provides its services from 4 locations. Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Your benefits
- Flat hierarchies, flexibility, Hybrid remote job model.
- Lunch ticket.
- Employee lunch / dinner together and periodic buy food for staff
- Flexible working time
- Free parking for Employees cars
- Health insurance as per contract
- A pleasant and friendly work environment. Considerable opportunities for personal development and long-term career planning will be the foundation of success.
We look forward to meeting you!
Your contact
Ximena Bogialli
HR Coordinator Spain & Italy
ximena.bogialli@rohlig.com