Sales Support

Position: Sales Support
Location: Elk Grove Village, Il.
Subsidiary: Röhlig USA, LLC
Country: United States
Start: asap


  • Assist sales to market and sell products and services
  • Qualify and process sales leads and set up organizations in the CRM system
  • Perform sales calls and organize client visits for sales and co-ordinate follow-up
  • Coordinate promotional activities at local market level
  • Create presentations and reports for customers and sales
  • Create general quotations incl. spot pricing
  • Coordinate local RFQ enquiries
  • Ensure all quotations produced and supported are followed up
  • Handle queries of customers
  • Update and use the CRM according to the policy
  • Help customers with providing access to visibility tools or other IT systems
  • Back office admin for sales
  • Onboarding of new customers (in cooperation with operations)
  • Resolve discrepancies and create innovations, while keeping record via the Innovations and Incidents Management (IIM) to ensure compliance
  • Collaborate with other sales support team members & act as their backup


Skills required

  • Good knowledge of freight forwarding operational processes, min. two years of experience
  • Good communication and interpersonal skills with the ability to find efficient solutions for the customer
  • Customer service driven attitude
  • Excellent MS Office proficiency
  • Ability to communicate effectively both verbally and in writing


What you can expect?

Play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

If you are interested in this position, please send your resume and motivation letter to:


Mrs. Kim Keck
Human Resources Manager

Rohlig USA, LLC | 1601 Estes Avenue | Elk Grove Village IL 600007
United States