Ocean Exports
Location: Cranford, NJ
Subsidiary: Röhlig USA, LLC
Country: United States
Start: asap
Responsibilities
Increasing Branch Profits
- Utilize discretion and independent judgment to engage vendors to increase margin on each shipment
- Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment
- Discretion to engage vendors
- Management of vendors
- Negotiate rates with shipping vendors
- Employee profit and loss on each shipment will be analyzed
- Overall management of desk to maximize profit
Coordination Operations for Seafreight Exports
- Ensure customer support documentation is available and correct
- Book freight with carriers and consolidators and obtaining freight rates
- Arrange pick up and on behalf of the client/agent as required
- Registration of shipments
- Accurate completion of Bills of Lading
- Operating customs exit systems, ensuring relevant input data is recorded for obtaining E.C.N clearance
- Report to customs where relevant
- Ensure timely delivery to carrier’s consolidators, packing depots, costing invoicing and collection of correct charges.
- Ensure compliance with all regulations prescribed by USA customs & FMC
Client and Supplier Management
- Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
- Regularly reviews reports in order to refine and improve services to the customer
- Review quotes and records rates to clients and prospective clients
- Manages allocated customers using established tools (e.g activity reports) with a view to achieving and exceeding targets
- Traces orders and ensures that information affecting arrival or dispatch is communicated
- to customers (internally and externally) or their agents
- Keep in touch with competitor activities and industry trends, attends industry related
- functions and seminars when required
- Deploys information about all contract with customer and supplies to all parties
Financial and Accounting Functions
- Resolves export accounting issues related to on forwarding cost/payment, overseas invoicing, free domicile
- Process sea freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment and providing any supporting documentation for overdue payments.
- Ensures the department (cost centre) achieves it financial and quality objectives
Skills required
- Using independent judgment and discretion to maximize profit on each shipment
- Maintains excellent interdepartmental, suppliers and overseas agent’s relationships
- Works independently despite setbacks, obstacles and work pressures, while remaining optimistic and focused
- Shows initiative when handling complex problems
- Appropriate management of vendors
- Sets goals and objectives for specified departments in accordance with company guidelines/key performance areas
- Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015, and implementation of Rohlig USA Procedures, financial and quality objectives
- High school graduate or qualification preferred
- Knowledge of related computer applications, familiar with basic freight forwarding procedures, globally awareness of country geography
- At least two years of previous related experience required
- Demonstrated customer services skills
- Superb administration skills
- Attention to detail and accuracy
- Well organized and a problem solver
- Able to work under pressure and meet deadlines
Shows resilience while staying calm under pressure
Customer focused and well organized
Communication skills are clear and concise
Shows initiative and drive
Team orientated
What you can expect?
Play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
If you are interested in this position, please send your resume and motivation letter to:
Application
Mrs. Kim Keck
Human Resources Manager
Rohlig USA, LLC | 1601 Estes Avenue | Elk Grove Village IL 600007
United States
kim.keck@rohlig.com