Key Account Manager

Location: Hong Kong or Shenzhen
Subsidiary: Röhlig Hong Kong Ltd. or Röhlig China Limited
Start: asap



  • Proactively manage customers’ satisfaction and service delivery by anticipating potential problems and monitoring satisfaction
  • Set-up and execute customer SOP for ensuring operating procedure to meet customer expectations
  • Manage and monitor new program/solutions implementation
  • Grow new business from the accounts to meet development goals
  • Develop strategy to find and nurture qualified leads, convert them through the sales process into prospects and customers
  • Responsible for securing potential key account customers (high value, with strategic growth opportunity), and maintaining and developing existing accounts
  • Regularly client visit validating our service levels and develop new revenue streams
  • Meet and exceed target set in terms of contributing and generating revenue
  • Promote the services and products of all entities, and coordinate sales efforts with other department sales


Skills required

  • Minimum 5 years Sales experience in Freight Forwarding/ Logistics; experience in European countries is advantage
  • Highly motivated individual with a strong product knowledge in import/export ocean (NVOCC) and air, selling experience of value-added service 3PL solution is advantage
  • Resourceful, strong marketing and account management skills
  • Excellent communication skills and enjoy being the focal point of contacts
  • Ability to communicate effectively in English and Chinese (Putonghua & Cantonese), both verbally and in writing
  • Strong skills in office applications especially  in Microsoft Excel
  • Target-oriented and ambitious
  • Willing to learn, Hard-working, punctual, organized, team play spirit, able to give feedback to Superior. Ability to perform a variety of tasks, often with short notice
  • Legally eligible to work in HK or Shenzhen, occasionally travelling 


What you can expect?

Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.


Interested parties please email your resume with current & expected salary and earliest available date to :

Ms. Vien Cheung
HR Manager and Administration Manager - Greater China

Röhlig Hong Kong Ltd.
Unit 1101-1106, 11/F Westley Square, 48 Hoi Yuen Road
Kwun TongKowloon (Hong Kong)

We look forward to meeting you!