General Manager

Location: Ciudad de México
Subsidiary: Röhlig Onboard Logistics Mexico 
Country: Mexico
Start: asap


  • Strategic Business Development
    • Setting, implementing and achieving businesses strategies for the country in line with the budgets and global strategy
    • Implementing full assessment of all areas of business including HR, Finance & IT, Operations, Sales following global guidelines

    • Identify areas to develop new business

    • Drive the business by setting clear goals

    • Set and communicate business KPI’s (sales, business growth, cost, productivity & profitability) to senior management, branch managers and national managers

    • Ongoing review and assessment of business to ensure business is achieving growth & profit objectives

    • Positively contribute towards global company initiatives, support implementation and lead required change management initiatives

    • Active sales development of top country customers, as well as perform sales activities on gold and platinum pipelines

    • Continuously analyse competitor activities and industry  trends in the country

  • Develop and control budget
    • Plan and forecast annual budget using established indicators and tools appropriately
    • Review and monitor budget against country P&L on a monthly basis, create action plan in case of deviation
    • Ensure timely closing of files and delivery of all accounting relevant information to finance department
    • Ensure that the profitability of files is monitored
  • Management of management team
    • Build and maintain a cohesive senior management team
    • Hire new staff in line with the company human resources procedures
    • ​​​​​​​Delegate tasks and authorities appropriately and ensure an organizational structure within the team that allows efficient communication and decision-making
    • Provide guidance to staff with regard to performance expected and establish smart targets and key performance indicators in line with the company strategy
    • ​​​​​​​​​​​​​​Conduct regular performance reviews in order to evaluate performance and results, recognize strengths and weaknesses among staff members and initiate training measures to support skills development in consultation with the human resources manager
    • Take disciplinary actions in consultation with the human resources manager
    • Promote cross-functional cooperation and information flow with other business units
    • Grow and develop internal talent in order to have succession planning
    • Inform staff appropriately and transparently regarding company strategy and policy​​​​​​​​​​​​​​​​​​​​​​​​​​​​
  • Ensure operational excellence of the country and customer retention
    • ​​​​​​​​​​​​​​Ensure that the defined operative procedures and standards incl. data quality standards are followed and monitor work flows to ensure accurate operational processes
    • Drive a customer service culture, ensuring clients enquiries or queries are responded to in a timely and appropriate manner
    • Ensure the implementation of the global/national procurement strategies and manage national  procurement if applicable in consultation with national product & procurement
    • Identify weaknesses and ensure that measures for process improvements are taken
    • Liaise with key suppliers and improve relationship with other network offices at senior management level
    • Develop national guidelines and standards

Skills required

  • Professional experience: minimum of 8 years’ experience in international freight forwarding or affiliated industry
  • Personality: passionate, empathetic, decisive, humble, willing to listen, reflect, learn and grow, courageous, ethical, inspiring, resilient, creative, can do attitude, balances power and responsibility, reliable, accountable, visionary
  • Leadership and Social Skills: Ability to: Set goals, encourage people to develop themselves, acknowledge effort & achievement, respect & manage different characters & cultures, deal effectively with conflicts, build & develop teams, constructively interact in teams, ask questions & listen in order to find solutions, identify & select people fitting the profile, inform others appropriately, network, trust in people
  • Entrepreneurial capability: Ability to: Spot & seize opportunities, inspire & convince others, focus on customers, act cost conscious, think strategically & appreciate long-term development, show holistic & corporate approach, go into detail when necessary, negotiate
  • Functional & general competence: Able to deal with complexity, applicable functional expertise, required language skills, good understanding of finance, readiness to learn, digital affinity
  • Sound commercial experience in managing the growth of businesses
  • Had exposure/experience in working in/with Mexico or can demonstrate a history of working in other countries and learning and adapting quickly to cultural differences and meeting the legal and compliance regulations of Mexico
  • Demonstrates strong debtor control, financial profitability, cost control and cash flow
  • Experience in managing the company and taxation compliance requirements of business and is also experienced in managing the HR legal requirements of the business


​​​​​​​​​​​​​​What you can expect?

Play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

If you are interested in this position, please send your resume and motivation letter to:


Amparo Ruiz Diaz
Regional HR Manager, LATAM

Rohlig Onboard Logistics Mexico, S.A.
Diagonal Patriotismo 12, Piso 7
Col. Hipodromo, Del.Cuauhtemoc                                                                                                                  
C.P. 06100 Mexico City