Air and Seafreight Export Operations

Location: Miami, Fl
Country: USA
Start: asap



  • Co-ordinates the activities and ensures expeditious delivery of Export Air and Sea consignments in a timely manner to customers, as per customer orders and prescribed quality standards while using discretion and independent judgment to increase margin on each shipment. 
  •  Assists in achieving branch goals and targets while always following company standard operating procedures, policies and processes including, but not limited to, increasing company profit



Increasing Branch Profits

  • Utilize discretion and independent judgment to engage vendors to increase margin on each shipment
  • Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment
  • Discretion to engage vendors
  • Management of vendors
  • Negotiate rates with shipping vendors
  • Employee profit and loss on each shipment will be analyzed
  • Overall management of desk to maximize profit

Coordinating Operations with Air & Seafreight Exports

  • Ensuring support documentation is available and correct
  • Booking freight with Airlines, Ocean carriers and consolidators and obtaining freight rates
  • Arranging pick up and on behalf of the client/agent as required
  • Registration of shipments
  • Accurate completion of bills of lading and airway bills
  • Operating customs exit systems, ensuring relevant input data is recorded for obtaining E.C.N clearance
  • Reporting to customs where relevant
  • Ensure timely delivery to carrier’s consolidators, packing depots, costing invoicing and collection of correct charges.
  • Ensures compliance with all regulations prescribed by USA customs/IATA/TSA & FMC

Air Client and Supplier Management

  • Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
  • Regularly reviews reports in order to refine and improve service to the customer
  • Review quotes and records rates to clients and prospective clients
  • Manages allocated customers using established tools (e.g activity reports) in order to achieve and exceed targets
  • Traces orders and ensures that information affecting arrival or dispatch is communicated  to customers (internally and externally) or their agents
  • Keeps in touch with competitor activities and industry trends, and attends industry related functions and seminars when required
  • Deploys information about all contact with customer and supplies to all parties

Financial and Accounting Responsibilities

  • Resolves export accounting issues related to forwarding cost/payment, overseas invoicing, free domicile
  • Processes air and sea freight debtors & creditors in an expeditious manner
  • Ensures the department (cost centre) achieves it financial and quality objectives


Skills required

  • Using independent judgment and discretion to maximize profit on each shipment
  • Maintains excellent interdepartmental, suppliers and overseas agent’s relationships
  • Works independently despite setbacks, obstacles and work pressures, while  remaining optimistic and focused
  • Shows initiative when handling complex problems
  • Appropriate management of vendors
  • Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015), and implementation of Rohlig USA Procedures, financial and quality objectives
  • High school diploma or G.E.D.
  • Familiarity with basic freight forwarding procedures

  • Essentially two years of previous related experience with Air and Ocean Export

  • Experience with Microsoft office

  • Experience with EDI a plus

  • Excellent customer service and administration skills

  • Attention to detail

  • Excellent time management

  • Able to work under pressure and meet deadlines

  • Resilient

  • Customer focused

  • Shows initiative and drive

  • Team orientated


What you can expect?

Play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

If you are interested in this position, please send your resume and motivation letter to:

Mrs. Kim Keck
Human Resources Manager

Rohlig USA LLC
1601 Estes Ave., Elk Grove Village, IL 60007
Telephone:  224-563-3300 Fax:  224-563-3301