Lunar New Year: What you need to know about sea freight shipments from / to China
Lunar New Year is almost here, and across Asia, many shippers are preparing to pause or reduce operations during the festive period. You will likely need to prepare in advance, and your dedicated Röhlig team is standing by to ensure everything runs smoothly. Check our Q&A below to learn key info about the coming weeks in regards to China:
Will shippers stop working during this time?
Shippers will be off-duty in advance of the New Year holiday, with couriers suspended roughly around January 16-17.
Will my account manager be out of office during this
The majority of Röhlig staff (in China) will be out of office between January 24 and January 30, during the public holiday.
Can I place a booking before New Year holiday?
Bookings can be placed any time during our full time working hours before January 24, but the delivery date must be after the New Year holiday. Schedules may also be subject to change.
When is the document cut-off?
We recommend documents be submitted by January 17 at the absolute latest, and better well in advance.
Are delays expected?
Pre-alerts including ETA will be sent out before New Year holiday (around January 17), and there will be staff responsible for issuing pre-alerts in case of further delays.
Will there be delays in communications?
There will be a 'quiet time' during the New Year holiday, however Röhlig staff will be on duty if necessary. Röhlig staff will also be working full time up until and including January 23.
When will normal service resume?
Shippers normally resume full service 15 days after the New Year holiday, however Röhlig staff will return to full time work from January 31.