"It is decisive to know your client's business."
Peter van Dijk, Manager Netherlands Office Garth Living
Garth Living was founded in Melbourne, Australia, in 1972.The company, that has been a family business for two generations, started as a small producer and developer of gas grills. At present, Garth Living is one of the leading suppliers of gas grills and has become known for its outdoor kitchens. The company fabricates its products in South China and delivers them to clients all around the world.
"We supply retail dealers all around the world with gas grills and outdoor kitchens. However, our distribution partners get far more than the products - they also get important know-how. Thanks to our long lasting experience and good knowledge of the particular markets we are able to advise retail dealers strategically on how to succeed in competition. To cut a long story short: Our clients are aware that we know their business. Naturally, we expect the same knowledge from our service providers and suppliers. With Röhlig we can be sure that our partner knows our needs and how to fulfill them. That is why we trust Röhlig with the whole import logistics for our products made in China.
At present, we are trying to break into the American market - a demanding market where we are mainly unknown. We have to plan our expansion step by step taking into account all eventualities in order to gain our clients' confidence. To achieve these aims it is invaluable that we can rely on a partner who can give advice on all logistic problems: Röhlig's branch office in San Francisco knows the market and the local situation minutely and makes sure that Garth Living's gas grills always reach our clients unfailingly quick."
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